PRIVACY POLICY

At Serreen Law Group, we are committed to protecting your privacy and your peace of mind. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our legal services, or communicate with our team.

By using our website or requesting a Case Evaluation, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the “Insider Advantage” and elite legal representation. This includes:

• Personal Information: Name, phone number, email address, mailing address, and specific details about your legal inquiry (e.g., accident type, injury details) provided when you fill out contact forms or schedule a strategy session.
• Automated Information: Data automatically collected when you visit our site, such as your IP address, browser type, operating system, access times, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to analyze website traffic, personalize your experience, and improve our digital services.
• Communication Data: Records of communications via phone, email, SMS (text messages), or other messaging platforms.

2. How We Use Your Information

We use your data to deliver the high-stakes advocacy and “Serreenity” you expect from us:

• Case Evaluation: To review your legal claim and determine if we can assist you.
• Communication: To contact you via email, SMS, or phone regarding your inquiry, case status, or legal updates.
• Service Improvement: To analyze data and improve our website, legal services, and client experience.
• Marketing: To provide you with relevant legal news, “Insider” updates, or information about our services that may interest you (subject to your consent).
• Legal Compliance: To comply with court orders, laws, or legal processes.

3. Automated Contact & SMS Consent

By submitting your personal information through our website forms (e.g., “Free Injury Evaluation” or “Contact Us”), you explicitly consent to receive automated communications, including:

• Response to Inquiries: Immediate texts or emails confirming we received your request.
• Case Updates: Follow-up messages regarding your case status or strategy session.
• Marketing Communications: Periodic updates on legal news or services.

Note on SMS: Message and data rates may apply. You are not required to provide this consent as a condition of purchasing any goods or services.

4. Sharing Your Information

We respect your trust. We do not sell your personal data to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., website hosting, email delivery, case management software). These parties are bound by confidentiality agreements.
• Legal Obligations: If required by law, court order, or to protect the rights, property, or safety of Serreen Law Group, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, client information may be transferred to the successor entity.

Strict No-Sharing Policy for Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the Internet is 100% secure.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, we will delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated date will be listed at the top of this page.

Terms And Conditions

You stay in control of your information:

Deletion: You may request that we delete your personal information, subject to our legal and ethical obligations to retain certain case files.

Opt-Out of Texts: You can stop receiving text messages at any time by replying STOP to any message we send.

Opt-Out of Emails: You can unsubscribe from our emails by clicking the “Unsubscribe” link at the bottom of our correspondence.

Access & Correction: You have the right to request access to the personal data we hold about you or request corrections to it.

If you consent to receive SMS from Serreen Law Group, you agree to receive messages related to your legal matter SMS from us.

Reply STOP to opt-out; Reply HELP for support;Message & data rates may apply;
Messaging frequency may vary.

Visit https://serreenlaw.com/privacy-policy/ for privacy policy and terms of service